Terms of Use (EULA)

1. Acceptance of these terms

These Terms of Use (the "Terms"), which also serve as the End User License Agreement ("EULA") for the Pikolo Kids mobile app, govern your use of the Pikolo Kids parent dashboard, the Pikolo Kids mobile app, and any related services (together, the "Service").

By creating an account, downloading the app, starting a free trial, or purchasing a subscription, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

Pikolo Kids is intended for use by parents and legal guardians aged 18 or older, on behalf of the children in their care.

2. License to use the app

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the Pikolo Kids app on devices that you own or control, solely for your personal, non-commercial use within your household.

You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works of the app, or attempt to extract its source code, except where applicable law expressly permits it.

3. Your account

You are responsible for maintaining the security of your account, including your parent PIN, and for all activity that occurs under it — including any child profiles you create and any devices you pair.

4. Child profiles and content

Child profiles are created and managed entirely by the parent account. Pikolo Kids plays videos from channels and playlists that you approve; the videos themselves are provided by YouTube and their creators, not by Pikolo Kids.

Pikolo Kids does not independently review or guarantee the content of the channels or playlists you approve. You remain responsible for reviewing what you allow your child to watch and for supervising your child's use of the app.

5. Subscriptions, free trials and billing

Full access to Pikolo Kids requires a paid subscription. We currently offer the following auto-renewable subscription plans:

• Pikolo Kids Premium — Monthly: billed every 1 month.
• Pikolo Kids Premium — Annual: billed every 1 year. An introductory price may apply to the first year.
• Prices are shown in the app and on the purchase screen before you confirm, in your local currency, and may vary by country and store.
• Free trial: eligible new subscribers may receive a free trial (for example, 3 days). If you do not cancel at least 24 hours before the trial ends, your subscription starts automatically and you will be charged the subscription price. Any unused portion of a free trial is forfeited when you purchase a subscription.
• Payment: for purchases made in the iOS app, payment is charged to your Apple ID account at confirmation of purchase (or at the end of the free trial). For purchases made in the Android app, payment is charged to your Google Play account. For purchases made on our website, payment is processed by our payment provider, Lemon Squeezy.
• Auto-renewal: your subscription renews automatically for the same period and price unless auto-renew is turned off at least 24 hours before the end of the current period. Your account will be charged for renewal within 24 hours before the end of the current period.
• Managing and cancelling: you can manage or cancel an App Store subscription in your Apple ID account settings (Settings > your name > Subscriptions) after purchase, and a Google Play subscription in the Google Play Store (Payments & subscriptions > Subscriptions). Website subscriptions can be managed from the Billing page of the Pikolo Kids dashboard. Cancelling stops future renewals; you keep access until the end of the period you have already paid for.
• Refunds: purchases made through the App Store or Google Play are subject to Apple's or Google's refund policies, and refund requests must be made to them. For website purchases, contact us at contact@pikoloai.app.
• Price changes: we may change subscription prices. Any change will take effect at your next renewal after notice, as required by the applicable store and law.

6. Acceptable use

You agree not to misuse the Service, including by attempting to bypass parental controls or channel restrictions, interfering with or disrupting the Service, accessing it through automated means, or using it to store or transmit unlawful content.

7. Third-party services

The Service relies on third-party services, including YouTube (video playback), Google (sign-in), Apple and Google Play (in-app purchases), and Lemon Squeezy (website payments). Your use of those services is also subject to their own terms and privacy policies. We are not responsible for third-party content or services.

8. Service availability and changes

We aim for high availability but do not guarantee uninterrupted or error-free access. We may modify, add, or discontinue features, and will give reasonable notice of material changes.

9. Disclaimer and limitation of liability

The Service is provided "as is" and "as available", without warranties of any kind, to the fullest extent permitted by law. Pikolo Kids is a tool to help parents manage viewing; it does not replace parental supervision.

To the fullest extent permitted by law, Pikolo Kids will not be liable for any indirect, incidental, special, or consequential damages, and our total liability for any claim relating to the Service will not exceed the amount you paid us in the 12 months before the claim.

10. Termination

You may stop using the Service and delete your account at any time from your Profile page. Deleting your account does not cancel a subscription purchased through the App Store or Google Play — cancel it in your store account settings as described in section 5.

We may suspend or terminate accounts that violate these Terms. The license in section 2 ends automatically when your account is terminated.

11. Changes to these terms

We may update these Terms from time to time. We'll notify you of material changes by email or in-app notice before they take effect. Continuing to use the Service after changes take effect means you accept the updated Terms.

12. Additional terms for Apple App Store users

If you downloaded the app from the Apple App Store, the following also applies:

• These Terms are between you and Pikolo Kids only, not Apple Inc. ("Apple"). Pikolo Kids, not Apple, is solely responsible for the app and its content.
• The license granted to you is limited to using the app on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
• Apple has no obligation to provide any maintenance or support services for the app.
• If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the app. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the app.
• Pikolo Kids, not Apple, is responsible for addressing any claims by you or a third party relating to the app, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, and claims under consumer protection, privacy, or similar laws.
• In the event of any third-party claim that the app or your use of it infringes that third party's intellectual property rights, Pikolo Kids, not Apple, is responsible for the investigation, defense, settlement, and discharge of that claim.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance, Apple will have the right to enforce these Terms against you as a third-party beneficiary.

13. Contact us

Questions, complaints, or claims about the Service or these Terms can be sent to contact@pikoloai.app.